A team built for excellence, roles defined

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• For more than four and a half decades, Robert Friedman has been a defining force in New York’s residential and commercial real estate landscape.
• Beginning his career in 1975, Robert quickly distinguished himself through a rare combination of market intelligence, negotiation mastery, and an unwavering commitment to client service.
• Over the years, he has built a reputation not only as a top‑performing broker, but as a trusted advisor whose judgment, integrity, and strategic insight consistently elevate outcomes for clients, partners, and the organizations he leads.
• Today, Robert serves as the Corporate Broker of RC Elite Real Estate Services, where he oversees brokerage operations, agent development, compliance, and the execution of high‑standard, luxury‑grade service protocols.
• His leadership is rooted in precision, accountability, and a deep understanding of the complexities of New York’s evolving real estate market.
• Under his direction, RC Elite has become synonymous with professionalism, elevated client experience, and results that reflect both expertise and care.
• Robert is also the Founder of Dynasty Worldwide Management Services Ltd., a modern, institutional‑grade property management firm serving New York City’s residential buildings, HDFCs, and co‑ops.
• His vision for Dynasty Worldwide is built on transparency, modernization, and operational excellence—bringing structure, efficiency, and trust to an industry that demands strong leadership and consistent execution.
• Through Dynasty Worldwide, Robert has introduced a management model that blends corporate‑level systems with personalized service, ensuring that every building receives attention, communication, and strategic oversight it deserves.
• Throughout his career, Robert has guided thousands of transactions, navigated multiple market cycles, and mentored countless agents and professionals. His longevity in the industry is a testament to his adaptability, resilience, and ability to anticipate shifts long before they become trends.
• Whether representing buyers, sellers, investors, or boards, Robert approaches every engagement with the same philosophy: deliver exceptional service, protect the client’s interests, and uphold the highest standards of professionalism.
• Known for his hands‑on leadership style, Robert remains deeply involved in training, operational design, and the development of scalable systems that support growth.
• His expertise spans luxury residential sales, commercial leasing, investment strategy, property management, team building, and organizational structure.
• He is widely respected for his ability to simplify complex situations, provide clear direction, and create environments where both clients and agents feel supported and empowered.
• Robert’s legacy is defined by more than his years of experience, it is defined by the trust he has earned, the organizations he has built, and the consistent excellence he brings to every facet of his work.
• As RC Elite and Dynasty Worldwide continue to expand, Robert remains committed to shaping the next generation of real estate professionals and setting a new standard for what leadership in the industry should look like.

Email: bsf@dynastywwmgmt.com

The Building Service Coordinator serves as the central communication and operations hub for each property.  Working directly from the management office, this role supports the Property Manager and Assistant Property Manager by coordinating with supers, board members, residents, and vendors to ensure smooth daily buildling operations and consistent, high-quality service experience.

The Building Service Coordinator is the on-site operational liaison who ensures that the building's physical environment is clean, safe, and well-maintained. They work closely with porters, supers, doormen, and maintenance staff.

The Building Service Coordinator serves as the central communication and operations hub for each property. Working directly from the management office, this role supports the Property Manager and Assistant Property Manager by coordinating with supers, board members, residents, and vendors to ensure smooth daily building operations and consistent, high-quality service experience. 

Core Responsibilities 

Operations & Coordination 

Act as the primary office-based liaison between the management team, building supers, porters, and 

maintenance staff. 

Receive, log, and assign work orders; follow up with 

Track building issues, service requests, and ongoing projects, keeping the Property Manager informed. 

Resident & Communication Board 

Handle incoming calls, emails, and service requests from residents with professionalism and clarity. 

Assist with scheduling meetings, distributing notices, and preparing updates for board members. 

Maintain accurate records of resident concerns, resolutions, and building communications. 

Vendor & Service Management 

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Coordinate vendor access, scheduling, and 

documentation from the office. 

Ensure supers and staff have the information, 

instructions, and materials needed for daily operations. 

Monitor progress on repairs, inspections, and 

contracted services. 

Administrative & Compliance Support 

Maintain building files, logs, permits, and compliance documentation. 

Assist with annual inspections, local law requirements, and reporting. 

Prepare summaries, updates, and operational reports for management and board review. 

Customer Service & Professionalism 

Provide clear, timely, and courteous communication to residents and board members. 

Ensure all interactions reflect the luxury-grade service standards of Dynasty Worldwide and RC Elite. 

Support the management office with special projects, seasonal planning, and building initiatives. 

Role Impact 

The Building Service Coordinator ensures that every building 

operates smoothly by keeping communication tight, 

information organized, and all parties aligned. From the office, this role drives efficiency, supports the 

superintendent team, and delivers polished, responsive 

experience to residents and board members. 

Email: shonagh@dynastywwmgmt.com

The Director of Bookkeeping handles financial accuracy, reporting & administrative integrity. They ensure that all financial activity is recorded accurately, documented properly, and reported clearly.  They support the financial health of the building through disciplined accounting practices. 

Email: accountsreceivable@dynastywwmgmt.com

Bob Turcotte is a seasoned real estate professional with deep roots in the Upper West Side, where he has lived for many years and built a reputation as a trusted neighborhood expert.

His long-standing connection to the community gives him an insider’s understanding of the buildings, boards, market cycles, and subtle nuances that define one of Manhattan’s most iconic residential corridors.

Over the course of his career, Bob has successfully represented sellers and buyers across co-ops, condos, townhouses, commercial properties, and land acquisitions throughout New York City.

His versatility across asset classes makes him a rare, well-rounded broker who can navigate everything from complex board packages to multi‑party commercial negotiations with confidence and precision.

Bob is especially passionate about guiding first-time buyers. He understands that purchasing a starter home in NYC can feel overwhelming, and he takes pride in simplifying the process, educating clients, and helping them secure the right property with clarity and confidence.

His patient, strategic, and highly communicative approach has made him a go‑to advisor for new entrants to the market.

Known for his integrity, market knowledge, and calm problem-solving style, Bob brings a steady hand to every transaction.

Whether he’s advising a seller on pricing strategy, helping a buyer evaluate long-term value, or structuring a deal that satisfies multiple stakeholders, Bob’s clients benefit from his experience, neighborhood insight, and unwavering commitment to their goals.

The Property Manager is responsible for daily operations, staff oversight, resident relations, vendor coordination, compliance, and long-term planning.

The Assistant Property Manager supports the property manager by handling administrative tasks, resident communication, scheduling, documentation, and day-to-day coordination.

The Building Service Coordinator is the on-site operational liaison who ensures that the building's physical environment is clean, safe, and well-maintained. They work closely with porters, supers, doormen, and maintenance staff.

A Non-Paid internship is a short-term working engagement between a corporation and a college student, university graduate, or entry level professional.

The Director of Management is responsible for directing the company's operations, providing strategic recommendations to the board members, and managing other employees to ensure that business goals are met.